Support

Manaakitanga is the concept of looking after one another.

It’s about protecting whakapapa; it’s about kotahitanga; it’s the unity of the collective.

We are here to support our Toi Moana whānau through the COVID-19 pandemic and beyond.

Getting the right information matters

Be aware of incorrect information on social media and other places.

For accurate, trustworthy information, we recommended the following sites:

covid19.govt.nz

health.govt.nz

uruta.maori.nz – A National Māori Pandemic Group established to provide accurate COVID-19 advice specifically for Māori.

karawhiua.nz – A campaign for whānau, hapū, iwi, and Māori communities to help prevent the spread of COVID-19. Access resources, answers to your COVID patai and vaccination support.

Waea āwhina I COVID-19 Support Directory

Health and welfare

COVID-19 Healthline
If you have COVID-19 symptoms
0800 358 5453
+64 9 358 5453 (for international SIMS)
General Healthline
For any other health concerns
0800 611 116
Mental health support
For support with anxiety, distress or mental wellbeing
Call or text 1737
Talk with a trained counsellor for free
Mental wellbeing helplinesmentalhealth.org.nz
justathought.co.nz
leva.co.nz
allright.org.nz
Whakataukī Mai | The Wellbeing SessionsFree online wellbeing sessions
Stress and disruption
Self-help websites
Melonhealth.com and mentemia.com/nz to cope with stress and disruption
Depression helpline0800 111 757
Alcohol drug helpline0800 787 797
Smoke-free quit support0800 6623 4255 – Once and For All
0800 778 778 or text 4006 – Quitline
Women’s Refuge0800 733 843
Family and sexual violence prevention helplines
Manaaki Ora0800 348 2400
Elder AbuseCall 111 or 0800 32 668 65
SafetyCall 111 immediately in an emergency, if you or someone else is in danger of being harmed or may harm themselves.

Financial

Business advice0800 500 362 for North Island
0800 50 50 96 for South Island • How to access COVID-19 business support
• What Alert Levels means for your business
• HR and general business advice
Work and Income
You may be eligible for support even if you are working, depending on your personal circumstances
0800 559 009
• food costs
• accommodation costs
• emergency medical and dental treatment
• water tank refill 0800 552 002
Financial support schemes for businesses, employers and employees.Work and Income
0800 559 009
Studylink0800 88 99 00
studylink.govt.nz

Housing and employment 

Living expenses
Work and income
Employment0800 20 90 20
09 969 2950
Working Safely0800 030 040
04 897 7699
Housing and Tenancy0800 646 483
info@hud.govt.nz
Getting kai

Help while you’re self-isolating