Manaakitanga is the concept of looking after one another.
It’s about protecting whakapapa; it’s about kotahitanga; it’s the unity of the collective.
We are here to support our Toi Moana whānau through the COVID-19 pandemic and beyond.
Getting the right information matters
Be aware of incorrect information on social media and other places.
For accurate, trustworthy information, we recommended the following sites:
uruta.maori.nz – A National Māori Pandemic Group established to provide accurate COVID-19 advice specifically for Māori.
karawhiua.nz – A campaign for whānau, hapū, iwi, and Māori communities to help prevent the spread of COVID-19. Access resources, answers to your COVID patai and vaccination support.
Waea āwhina I COVID-19 Support Directory
Health and welfare
| COVID-19 Healthline If you have COVID-19 symptoms | 0800 358 5453 +64 9 358 5453 (for international SIMS) |
| General Healthline For any other health concerns | 0800 611 116 |
| Mental health support For support with anxiety, distress or mental wellbeing | Call or text 1737 Talk with a trained counsellor for free |
| Mental wellbeing helplines | mentalhealth.org.nz justathought.co.nz leva.co.nz allright.org.nz |
| Whakataukī Mai | The Wellbeing Sessions | Free online wellbeing sessions |
| Stress and disruption Self-help websites | Melonhealth.com and mentemia.com/nz to cope with stress and disruption |
| Depression helpline | 0800 111 757 |
| Alcohol drug helpline | 0800 787 797 |
| Smoke-free quit support | 0800 6623 4255 – Once and For All 0800 778 778 or text 4006 – Quitline |
| Women’s Refuge | 0800 733 843 |
| Family and sexual violence prevention helplines | |
| Manaaki Ora | 0800 348 2400 |
| Elder Abuse | Call 111 or 0800 32 668 65 |
| Safety | Call 111 immediately in an emergency, if you or someone else is in danger of being harmed or may harm themselves. |
Financial
| Business advice | 0800 500 362 for North Island 0800 50 50 96 for South Island • How to access COVID-19 business support • What Alert Levels means for your business • HR and general business advice |
| Work and Income You may be eligible for support even if you are working, depending on your personal circumstances | 0800 559 009 • food costs • accommodation costs • emergency medical and dental treatment • water tank refill 0800 552 002 |
| Financial support schemes for businesses, employers and employees. | Work and Income 0800 559 009 |
| Studylink | 0800 88 99 00 studylink.govt.nz |
Housing and employment
| Living expenses Work and income | |
| Employment | 0800 20 90 20 09 969 2950 |
| Working Safely | 0800 030 040 04 897 7699 |
| Housing and Tenancy | 0800 646 483 info@hud.govt.nz |
| Getting kai |